At Thyim, we're all about one thing: helping people fast, with zero fuss and a little bit of fun.
Stuck on the side of the road?
Kitchen looks like a cooking show gone wrong?
Dog just discovered the joy of mud puddles?
We've got you.
Thyim connects you with nearby Helpers, real people who can jump in and save the day (or at least your afternoon).
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No accounts. No quoting. No "please hold." Just help, in 15 minutes or less.
About Thyim
The idea for Thyim first came to our founder, R.M., over five years ago—after she was stranded on Interstate 96 in Novi, Michigan. She’d called a roadside assistance provider that promised help within 60 minutes. But four hours later, still waiting in the middle of winter and now out of gas, she thought, “I just wish somebody, anybody, could bring me some gas!”
Years later, in August 2022, R.M. spoke to a 92-year-old woman who had been left waiting for roadside assistance so long that she had an accident—and was too embarrassed to ask for more help. Raye was instantly taken back to that cold, exhausting day on the highway, without food, water, or access to a bathroom.
These moments became the spark for Thyim. Because getting help shouldn’t take hours. And it shouldn’t feel impossible. It should be safe. Fast. And just around the corner.
That "what if" moment turned into what now, and Thyim was born.
Today, we're making it easier than ever for neighbors to help neighbors with everyday messes, mini-crises, and all those "I just need a hand" moments. Because when life throws curveballs, it's nice to know someone's close by and ready to catch them.
Our Mission
Everyday people helping everyday people in 15 minutes or less.
Our Vision
Through each service we provide, we are making an impact on how society comes together. We imagine a more cohesive world where everyone helps each other no matter the need.
What We Value
Quickness
Help when you need it, not hours later (because nobody likes waiting until their ice cream melts)
Compassion
Because behind every request is a real person (who's probably having a really weird day)
Quality Service
We care about doing it right, not just getting it done (no half fixed flat tires here!)
Understanding
Life's messy, we get it (sometimes literally)
Safety
Every Helper is background-checked and rated with care (your mom would approve)
FAQs
Get quick answers to your questions about our services and support options.
Thyim (They Help You in Minutes) is a company providing a variety of services indoors, outdoors, and on the roadside.
Thyim is pronounced like the word 'them'.
Select services are available 24/7.
Pins are "People in Need of Service" – everyday people who need a hand, whether they’re stranded on the side of the road or buried under a pile of dishes. We’ve all been there!
Pins can download Thyim app or give us a call at 833-849-4615.
We take pride in keeping things affordable for everyone because help shouldn't cost a fortune. Prices vary based on how long you need a Helper and what service you're looking for. For the latest prices, just download Thyim app. And remember, help arrives in 15 minutes or less, and that is... priceless!
A Helper is someone who shows up in 15 minutes or less to tackle everyday tasks. After all, we all need a hand sometimes, and waiting isn’t an option.
Download Thyim Helper app, create an account, complete the background check and payment portal, then turn on the "Ready to Help" button! You’re also welcome to join one of our Helper Onboarding Meetings, where we’ll share helpful information to set you up for success with Thyim.
Becoming a Helper is free – no hidden fees, no surprise charges! Just know that some services might need a few tools.
Pins can reach out to us directly through Thyim app Chat Support, email us at hapi@thyim.com, or give us a call at 833-849-4615. We’re ready to help, no carrier pigeons needed!
Helpers can reach out to us directly through Thyim Helper app Chat Support, email us at hapi@thyim.com, or give us a call at 833-849-4615. We’re here to help.
When you encounter the type of bugs that aren’t actual bugs, Tech Support is here to help. Email us at techsupport@thyim.com.
If you have another type of bug issue, you might want to consider our bug removal service.
Got marketing questions or partnership ideas? Reach out to our marketing team at marketing@thyim.com
Please email us at admin@thyim.com
Helpers and Pins can delete their accounts in THYIM or THYIM Helper App under “Profile” > “Delete My Account.” You can also give us a call at 833-849-4615 for further assistance. Please note this is a permanent action and will require signing up again in the future.
Pins have one hour after the service is completed to request a refund by emailing us at hapi@thyim.com, and we’re here to help if something doesn’t go according to plan! If the Helper didn’t finish the job or wasn’t able to assist as expected, just let us know. If possible, we recommend documenting the issue with pictures, as it helps us resolve things quickly. Once we have the details, we’ll work to make it right for you!
